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Ombudsperson – Southern University and A & M College, Baton Rouge

October 19, 2010


Recognized by U.S. News and World Report as a tier one institution within the HBCU community, Southern University and A & M College (SUBR) serves approximately 7,700 students on a beautiful bluff overlooking the Mississippi River-at the deepest bend of the entire River.

The mission of SUBR speaks to the importance of diversity, global engagement, scholarship, public service and productive graduates. Since the arrival of Chancellor Kofi Lomotey, the campus has focused largely on four core areas: (1) academic excellence, (2) customer service, (3) the critical continuum (from recruitment, to acceptance, to enrollment, to retention, to graduation and to successful post-graduation activities) and (4) data-based decision making.

SUBR is dedicated to providing a high quality, accessible and affordable education. The campus is a premier educational institution with outstanding students, strong faculty, committed staff and involved alumni. The University, founded in 1880, offers 57 undergraduate degree programs, 25 masters programs and 6 doctoral degree programs. Nationally, among all institutions of higher education, SUBR is #7 in the production of undergraduate degrees for African Americans in all disciplines combined. In addition, the institution ranks among the top ten producers of African American undergraduate degree recipients in the following areas: mathematics, nursing, architecture, agriculture, history, physical sciences and engineering.

The campus’ John B. Cade Library contains more than 1,578,731 cataloged volumes, 748 current periodicals and access to over 60 electronic databases of information. Cade Library staff answers approximately13,530 research questions per year. The Library is an integral part of the University’s system that provides full service to students, faculty and staff.


The Ombudsperson is a designated neutral or impartial dispute resolution practitioner whose major function is to provide confidential informal assistance to the students in the University Community and advise the University Administration regarding its policies and practices to ensure that the needs of the students are well-served by the University. This person will formulate, manage and monitor the overall goals, direction, programs and budget of the Office of the Ombudsperson; manage the “one-stop-shop” help desk; and serve as the Chairperson of the Ombudsperson Advisory Committee. Required qualifications are a Bachelor’s degree (master’s degree preferred) with 5-7 years of experience in Student Affairs, Counseling, or Higher Education and 3-5 years experience working with students on the collegiate level. S/he must be, or willing to be, an active member of professional associations, in particular, The Ombudsman Association, the University and College Ombuds Association, and/or the Society of Professionals in Dispute Resolution.
To apply please submit a letter of interest accompanied by a curriculum vitae or résumé, three (3) names of professional references and contact information no later than December 20, 2010 to:

Human Resource Department
Southern University and A&M College
J.S. Clark Annex, 1st Floor

P.O. Box 10400
Baton Rouge, LA 70813
or e-mail

Please visit our Web site at to view full position descriptions. Southern University is an equal opportunity employer.



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